This Privacy Policy describes how Power Star India Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website https://powerstarindia.com/ or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Payment card details processed securely through PayU Payment Gateway. We do not store full card details on our servers.
- Order Information: Products purchased, order history, transaction IDs, and delivery details.
- Technical Information: IP address, browser type, device information, and cookies for improving user experience.
- Communication Data: Messages, queries, or feedback you send to us via email or our contact form.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders and send order confirmations.
- To process payments securely through our payment partners.
- To communicate with you about your orders, inquiries, and customer support.
- To improve our website, products, and services.
- To comply with legal obligations under applicable Indian laws.
- To detect and prevent fraudulent transactions and ensure the security of our platform.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Payment Processors: PayU Payment Gateway for secure transaction processing.
- Logistics and Delivery Partners: Courier and delivery service providers to fulfill your orders.
- Legal Authorities: When required by law, court order, or government regulation.
- Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business, under strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You may disable cookies through your browser settings; however, this may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at official@powerstarindia.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.
10. Contact for Privacy Concerns
For any queries regarding this Privacy Policy, please contact:
Email: official@powerstarindia.com
Address: R G Maidan, Bikramganj, Rohtas – 802212, Bihar, India
